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Dialogues: Telephone English

 
Borrowing
Clothes shop
Eating out
Electrical shop
Plans & Excuses
Hotel
Flying
Was / Were
Bank
Complaining
Crime
Finding a flat
Preferences
Rules
Selling
Telephone
A: Good afternoon, Fowler's, may I help you?
B: Extension 237 please.
A: I'm sorry, the line's busy, will you hold?
B: Yes, I'll hold.
..............
A: I'm putting you through.
C: Marketing, Harry Webb speaking.
B: Could I speak to Maurice Caine please?
C: I'm sorry, he's in a meeting at the moment.
B: Do you know when he'll be back?
C: He should be back around four. Can I take a message?
B: Yes, please ask him to call David Jones on 629 3478
C: 629 3478, right?
B: That's right.
C: OK, I'll see he gets your message.

Practice
Making calls and leaving and taking messages.