| |
| A: |
Good afternoon, Fowler's, may I help you? |
| B: |
Extension 237 please. |
| A: |
I'm sorry, the line's busy, will you hold? |
| B: |
Yes, I'll hold. |
| |
.............. |
| A: |
I'm putting you through. |
| C: |
Marketing, Harry Webb speaking. |
| B: |
Could I speak to Maurice Caine please? |
| C: |
I'm sorry, he's in a meeting at the moment. |
| B: |
Do you know when he'll be back? |
| C: |
He should be back around four. Can I take a message? |
| B: |
Yes, please ask him to call David Jones on 629 3478 |
| C: |
629 3478, right? |
| B: |
That's right. |
| C: |
OK, I'll see he gets your message. |
| Practice
Making calls and leaving and taking messages. |
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