|  | Booking a flight 
         
          | A: | I'd like to book a flight to Tokyo please. |   
          | B: | Which airline would you like to use? |   
          | A: | Which is the cheapest? |   
          | B: | When do you want to travel? |   
          | A: | Next week, the 15th. |   
          | B: | Would you like a return ticket? |   
          | A: | Yes, I'm coming back on the 30th. |   
          | B: | Let me see....... ABC costs �299.00, but you have 
            to transfer at Hong Kong. XYZ is the cheapest direct flight at �349.00, 
            both tourist class of course. |   
          | A: | How long does the ABC flight take? |   
          | B: | Total time is 15 hours, XYZ takes 11 hours. |   
          | A: | I may as well go with XYZ then. |   
          | B: | How many seats would you like? |   
          | A: | Just the one, and could I have vegetarian meals? |   
          | B: | Certainly, there's no extra charge. |  At the check-in desk
 
         
          | C: | Good morning, may I have your ticket please? |   
          | D: | Certainly. Can I take this as hand luggage? |   
          | C: | Yes, that'll be fine. |   
          | D: | And can I have an aisle seat in the smoking section? |   
          | C: | I'm afraid this is a non-smoking flight sir. But you 
            can have an aisle seat. Here's your boarding pass. Have a nice flight. |   
          | D: | Thank you. |  At passport control
 
         
          | E: | May I see your passport please? |   
          | F: | Here you are. |   
          | E: | What is the purpose of your visit? |   
          | F: | I'm on business. |   
          | E: | How long will you be staying? |   
          | F: | Fifteen days. |   
          | E: | Thank you very much. Enjoy your stay. |  At customs
 
         
          | G: | Do you have anything to declare, sir? |   
          | H: | Just some wine and cigarettes. |   
          | G: | How much wine do you have? |   
          | H: | Four bottles. |   
          | G: | That's fine, and how many cigarettes? |   
          | H: | I have 20 packets. |   
          | G: | I'm afraid you're only allowed 280 cigarettes. You'll have to pay 
            duty on the rest. |   
          | H: | Oh! How much is it? |   
          | G: | It's �12.00 plus V.A.T. A total of �14.10. |   
          | H: | Here you are. |  |  |