English Dialogues

Telephone English

Telephone English

A:
Good afternoon, Fowler's, may I help you?
B:
Extension 237 please.
A:
I'm sorry, the line's busy, will you hold?
B:
Yes, I'll hold.

..............

A:
I'm putting you through.
C:
Marketing, Harry Webb speaking.
B:
Could I speak to Maurice Caine please?
C:
I'm sorry, he's in a meeting at the moment.
B:
Do you know when he'll be back?
C:
He should be back around four. Can I take a message?
B:
Yes, please ask him to call David Jones on 629 3478
C:
629 3478, right?
B:
That's right.
C:
OK, I'll see he gets your message

Practice

Practice making calls and leaving and taking messages.

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